Frequently Asked Questions
Everything you need to know about shopping with REGN for your home.
What is the standard delivery time for furniture and home decor?
Most orders are processed within 2-3 business days. Standard shipping typically takes 5-7 business days, though larger furniture items requiring freight delivery may take 10-14 business days depending on your location.
Do you offer international shipping?
Currently, REGN ships to the continental United States and Canada. We are working on expanding our logistics to support international shipping in the near future.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for returns unless they arrive damaged.
How can I track the status of my order?
Once your order ships, you will receive an email notification with a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and financing options through Affirm for larger furniture purchases.
Are your products sustainably sourced?
At REGN, we prioritize quality and ethics. We partner with manufacturers who use FSC-certified wood and eco-friendly textiles to ensure your home is as sustainable as it is beautiful.